I can’t FaceTime my iPad from my iPhone 4?

I can’t FaceTime my iPad from my iPhone 4 but I can’t FaceTime my iPhone from the iPad. The iPad and a iPod touch 4th gen share the same apple account. Whenever I call my iPad from my phone it says iPad is busy. How do I fix this? Also I turned off the FaceTime feature on the iPod if maybe that was part of the problem but it didn’t fix it. How can I get it to work?

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