My iPhone won’t turn on…Any tips?

My iPhone keeps displaying the Apple logo when I press the power button, but automatically shuts off after. I got my iPhone 3g a little over a month ago. I fully charged it last night, and was even using it this morning. However, when I just checked on it, I found it turned off. I pressed the power button, and the apple logo showed up. Then it turned off again. My iPhone won’t stay on. I’ve tried resetting it to no avail. I plugged it into my PC, and the computer won’t even recognize it. The iPhone is practically new…I’ve never dropped it, it hasn’t been water damaged and the screen is perfectly intact. I don’t want to take it to the Apple Store because it’s a good distance from where I live…Any suggestions?

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Responses:

  1. kell143:

    oka so my phone completely died last night and wouldnt charge once i got home. I figured it was jus dead as a door nail. i had it on the charger all night and all it showed was the apple logo!! so at this moment i start to freak!! I remember the guy at the apple store told me to do a soft restart which is holding the power button and home button till it shuts down and then apple logo appears.. well i continuously did that AND NO SUCCESS! well i get on here and it said open itunes plug it into your computer WITH ITUNES open and press and hold power and home button.. IT WORKS! I lost majority of my stuff bc i havent backed it up!! :( but seriously if power/home doesnt work then try the itunes/power/home senerio..

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  2. Roy:

    I’ve been having the same problem. Apple comes on for about 10 seconds and then shuts off. I’ve tried everything and finally found this on antoher site. However, it will automatically update it to 3.1.3.

    First open iTunes and Conect your iPhone cord to your computer, but do not plug it into your iPhone. Then press and hold the home button on your phone while conecting the iPhone cord into your iPhone continue to hold down the home button. Then click restore in iTunes. Good Luck!

    Thanks goes to a TomWatson53

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  3. PC:

    Try plugging it into your computer and then hold the power and home buttons for at least 10 seconds. Worked for me. It took a while for the iPhone to turn back on. Then let it charge for a while while connected to the PC. Then let it charge connected to an outlet. I got the tip off this web page:
    http://forums.macrumors.com/showthread.php?t=764166

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  4. Monk:

    The only thing that seems to work for me is resetting your phone and restoring it with your data cause it has happened to me twice so far.

    1. So first you want to put your phone into DFU mode. Plug it into your computer (with itunes open) and hole both the power and home button for 10 sec and then let go of the power button. Once the phone goes into DFU mode itunes will come up and say it detect a phone in recovery mode.

    2. From there just to though the prompts and restore your phone to factory setting. After that is all done just restore your iphone with your saved data file in itunes.

    Hope this help ;)

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  5. Suzie:

    Fuh!! Tried doing the “plug into mac – press power and home key” thing again. Counted down to 12 secs, and then from a blank white screen, I had a black screen with an apple logo come up after 5 secs. There was a notice that my SIM was locked. Just keyed in my SIM access number and soon after I got my normal screen back and the battery charger notice came up. Thank God for people who like to help people! Here’s my paying it forward

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  6. iGuru,
    First I want to say thank you and that you are a stud and my personal hero for the day! My phone was stuck in black screen of death mode all morning. I thought I was going to have to send it in. The home + Power button works like a charm. Thanks again.

    -M

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  7. Carolina Derkaloussian:

    OMG!!!! I thought I had to get a new phone 1,000,000,000 thanks for the info, highly appreciate it, my phone is alive again LOL

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  8. E Clark:

    Woohoo! It worked. Thanks!

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  9. Jhay:

    I plugged the phone into a non compatible charging device and the phone freaked out and never worked again. It WILL NOT power up. Please help..

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  10. blackmombazo:

    i tried the but methods and non works, the home button stuff, the remove Sim thing too. just don’t know what to do, it continues showing me the apple logo, or some times when i try the sleep mode and home button together it shows insert to i tune , and when i plug it to my pc it doesn’t even recognizes the phone

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  11. TKK:

    It worked for me. my iphone was not charging at all of turning off. It works now. Thank you so much :-)

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  12. Jeff:

    Try holding your homebutton and then stick your cable into your iPhone it should show the iTunes cable logo, and connect it to the computer and then restore it to default. Worked for me. 3gs 16gb 3.1.3

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  13. chyeli:

    thanks for the help. my phone is vibrating and the screen is black. there is nothing i can do to stop it from vibrating and turn it on or anything at all. Then i google and i found this page. I tried the home + power button. It seriously save my phone alive. Thanks

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  15. JE:

    my phone never turns on, it never even shows the battery screen

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  17. Mikey:

    IGuru,
    Thank you so much…removing the sim card worked.

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  19. roanne:

    my fone froze so i powered it off and tried switching it on again.the apple logo appears but it jus switches off again after that.i have tried pressing the home button and power button 2getha and the apple logo appears but disappears again as before.my phone will not show up on itunes either so i cant re-sync it.its driving me crazy!! i also dnt have a restore option on itunes as it says to use in some of the suggestions.ami looking in the wrong place?

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  20. mobola:

    worked. thank you so much. i was so scared! XD

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  21. Spinnin' Wheeler:

    Monk’s response was spot on: Have an original iPhone, and for the first time in the 2+ years I’ve had it, it wouldn’t start up – Apple logo would appear, and then it would shut off. Tried holding the Home button before connecting to iTunes, but didn’t work. Monk’s suggestion was perfect: I connected the iPhone to the computer with iTunes running; pressed the power button until the APple logo came on; then pressed the Power button and the Home button until the message appeared that iTunes had found an iPhone in Restored mode. It’s restoring now from a back-up I did last night. Thanks Monk!! (and remember: BACKUP whenever you can!!)

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  22. Sil:

    Help!!! My Iphone had about 80% bettery last night and this morning it just wont turn on! I had it plugged to the wall, then tried the computer and itunes wont even recognize it!!

    I tried pressing the home and on/off buttons together and I tried Roy’s suggestion but nothing!!! Does any one else know something that might work???!!!

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  23. Alexisss:

    THANKS, MONK.
    jesus. i dropped my iphone in the bathtub and i’ve been thinking about just throwing the damn thing away until i decided to just look online and see if anyone had a similar problem. then i happened to stumble upon this question. my phone is perfectly fine now! XD thank youuu

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  24. Michael:

    Thanks! worked for me too

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  25. Alana:

    Thanks Monk – I was having the same problem and nothing worked so plugged it into itunes, pressed power and home for 10 secs then released the power button and after a minute or so itunes found it and restored it :) thanks so much!!!

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  26. luis:

    i have the same problem with my ipod touch 1st generation 16gb i deleted all the settings from the ipod it turned off and everytime i try to turn it on it shows the apple logo and turns off after a minute also itunes wont recognize i need help please!

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  27. dani:

    i tried to reset 20 times but still nothing please help

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  28. MY phone is constantly vibrating….it will not cut on or off. It keeps going to a black screen then a white screen. I don’t know how to cut it on or off…it won’t do anything but show me a white screen!! HELP

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  29. Jess:

    Hey guys… I just wanted to let you know that I’ve been having the same problem.. and I’ve been looking around online.. and it looks like alot of people have been having this problem since they’ve update their iphones. My sister updated hers too.. but doesn’t seem to be having any problems. Maybe it’s random? I don’t know. Looks like we gotta wait for a newer update or something. Apple needs to get it in gear. If anybody finds any solutions please email me.. jessiebbyxo@yahoo.com

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  30. Mase The Ace:

    Thanks Monk :)

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  31. Eddie M:

    thanks i was trying for 20 min holding the home key first then the power key but i pushed the power key then home button worked in 10 sec

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  32. tom:

    my iphone is off and when i connect it to charge it, it still doesnt come on or react in any way

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  33. Amanda:

    My iphone recently died and wont turn on. I had a low battery and it ended up dying, when i got home to charge it; its woudnt charge. The apple logo wont even show.
    i can not restart my phone due to the top button is jammed inside and they said its 400 to fix.
    my warranty is over and i have n insurance, i need my phone ive had it on he charger for three days any tips????

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  34. CorPor:

    i’m having the exact same problem, but even when i hold down power and home, it does the exact same! someone please help!!

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  35. etienne:

    I did what you said and its restarting with iTunes but then it says my ipod touch is not compatible with itunes and my iPod goes back to showing the apple logo… any suggestions plz?

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  36. Darrien:

    Alright this works for real. Open your iTunes account then press the home button on your iPhone for about 1 min. i pop up will come on to your computer saying it found your iPhone in recovery mode.

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  37. Tina:

    my iphone just died… i tried recharging it but nothing happaned i tried to plug it into the PC but it still didnt work what should i do …

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  38. Julia:

    I tried what Suzie said and it worked! Thank you!

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  39. maiii:

    Thanks so much you guys! was with at&t for an hour and a half and they still couldnt help me..if i’d known i coulda did it on my own it woulda spared me a wrinkled forehead >=O

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  40. Nicki:

    SOMEONE PLEASE HELP ME. IM HAVING A SERIOUS PROBLEM WITH MY PHONE
    1) I HAVE AN UNLOCKED IPHONE AND IM USING TMOBILE AS MY CARRIER
    WHICH I CANNOT GO TO AT&T AND JUST GET A REPLACDEMENT… AND I DONT HAVE THE CASH TO BYE ONE SO PLEASE HELP. THIS PHONE IS MY LIFE

    2) I PLUGGED MY IPHONE INTO ITUNES THEN EJECTED IT THE SCREEN WENT BLANK… WHEN I TRY TO TURN IT ON IT GOES TO THE SILVER APPLE THEN SHUTS OFF AGAIN, AND MY BATTERY IS FULLY CHARGED

    AGAIN SOMEONE PLEASE HELP… IVE TRIED EVERYTHING UNDER THE SUN

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  41. Your comment is awaiting moderation.

    thanks for this blog. i was about to throw new iphone in trash the holding home button and power works when plugged to pc. life saver

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  42. anthony:

    IT DIDNT WORK FOR ME!

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  43. HUSSAIN:

    yeah lisnten people i had the same problem with my iphone, i had about 40% battery left on my phone and it went off and wont turn back on i tried to charge it nothing happened soo this is what i did and it worked connect your phone with your computer, itunes or ur computer wont reconize it leave it for 2minutes and then hold the home screen button and the on/off button togethre for 30/40 seconds then let go of it and do the same thing but only for 5 seconds then prss the on button hopefully you will now see the red battery charging picture now quickly unplug it from ur computer and plug into the wall socket for charging and it should be back 2 normal. i’ll advised people 2 get the iphone checked out by apple or the providers but before u do that remember to restore to factory setting specially if ur Iphone is jailbroken otherwise????????

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  44. lulu:

    great help monk!! was trying different answers i found on google regarding my problematic iphone for the past few hours now and then…BOOOM! Am here happily waiting for the restore to finish.

    Cheerz : )

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  45. Michael:

    My apps were freezing so my iphone reset itself. It did it a few times then the last time it didnt cut back on. ive tried plugging it up to the charger and cpu but it wont work. i can not restart my phone due to the top button is jammed inside and they said its 400 to fix.my warranty is over and i have no insurance.

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  46. Majd`:

    i am having the same problem. any suggestions?

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  47. iGuru:

    Try taking the sim card out for awhile. Put it back in and see if your iPhone turns on. If not,you may have a defective battery and maybe need a new one.

    Try resetting it by pressing and hold the Sleep/Wake button (on the top right of the unit) and the Home button (circular button on the iPhone?s face) simultaneously for at least 10 seconds, until the Apple logo appears.

    http://www.fixya.com/support/t160461-iphone_wont_turn

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